Customers
How OneChart Became ChatGPT’s Top Pick for AI Scribes—In Just One Month
Aug 3, 2025
OneChart engaged Ceana to analyze and optimize their brand's visibility in ChatGPT, helping them go from invisible to the recommended AI scribe for PT clinics using WebPT in one month.
Key Results
Duration: 1 month
Prompt Coverage: 3 key prompts
Time to initial impact: 1 week
0% to 40% visibility in ChatGPT
+59.8% Click lift on Google from users searching after seeing OneChart named by ChatGPT.
The Challenge
Objective:
Get OneChart from invisible to visible in AI-driven discovery channels within 30 days.
Competitive Landscape:
OneChart was up against industry heavyweights like:
– ScribeHealth (YC-backed)
– Heidi Health (191 employees)
– DeepScribe AI (110 employees)
And many others.
The team didn’t just want visibility—they wanted to become preferred by AI systems.
The Ceana Approach
Ceana deployed its AI visibility engine across three phases:
1. Prompt-Level Diagnostics
Daily scans across high-intent prompts in ChatGPT-4o Search helped identify where OneChart was missing and why.
2. Booster Deployment
AI-optimized “boosters” were automatically generated and injected to increase OneChart’s preferability and discoverability.
3. Continuous Optimization
Through repeated analysis, Ceana iterated on content, refined boosters, and closed remaining visibility gaps.
All of this happened with zero lift from OneChart’s internal team—Ceana fully managed the loop.
AI Visibility Gains (ChatGPT-4o Search)
Prompt | Before Ceana | After - Avg. Visibility | After - Avg. Position |
|---|---|---|---|
AI scribes that integrate with Jane | Invisible | 10% | 4.5 |
AI scribes that integrate with WebPT | Invisible | 65% | 4.5 |
AI scribes that integrate with Jane and WebPT | Invisible | 72.5% | 1.8 |
✅ From invisible to top-ranked in just 30 days.
Google Search Impacts (From AI Referrals)
Many users who see OneChart recommended by ChatGPT go search it up—since links aren’t always provided.
Metric | Previous 28 days | Last 28 days (with Ceana) | Change |
|---|---|---|---|
Total Clicks | 87 | 139 | +59.8% |
Total Impressions | 6.470 | 12,500 | +93.2% |
What OneChart Said
We were interested in having visibility on the AI platforms that are leading the future. And Ceana has been tremendous in helping us continue to boost, expand, and share the message of what we're accomplishing at OneChart to our target customers right when they are looking for it in the most primed opportunities.
Shreyas Suri, CEO and Co-Founder at OneChart