November 27, 2025

How OneChart Became ChatGPT’s Top Pick for AI Scribes - In Just One Month

Nov 27, 2025

OneChart engaged Ceana to analyze and optimize their brand's visibility in ChatGPT, helping them go from invisible to the recommended AI scribe for PT clinics using WebPT in one month.

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Key Results

  • Duration: 1 month
  • Prompt Coverage: 3 key prompts
  • Time to initial impact: 1 week
  • 0% to 49% visibility in ChatGPT
  • +59.8% Click lift on Google from users searching after seeing OneChart named by ChatGPT.

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The Challenge

Objective:

Get OneChart from invisible to visible in AI-driven discovery channels within 30 days.

Competitive Landscape:

OneChart was up against industry heavyweights like:

– ScribeHealth (YC-backed)

– Heidi Health (191 employees)

– DeepScribe AI (110 employees)

And many others.

The team didn’t just want visibility, they wanted to become recommended by AI systems.

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The Ceana Approach

Ceana deployed its AI visibility engine across three phases:

1. Prompt-Level Diagnostics

Daily scans across high-intent prompts in ChatGPT-4o Search helped identify where OneChart was missing and why.

2. Booster Deployment

AI-optimized “boosters” were automatically generated and injected to increase OneChart’s preferability and discoverability.

3. Continuous Optimization

Through repeated analysis, Ceana iterated on content, refined boosters, and closed remaining visibility gaps.

All of this happened with zero lift from OneChart’s internal team, Ceana fully managed the loop.

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AI Visibility Gains (ChatGPT-4o Search)

Prompt Before Ceana After - Avg. Visibility After - Avg. Position
AI scribes that integrate with Jane Invisible 10% 4.5
AI scribes that integrate with WebPT Invisible 65% 4.5
AI scribes that integrate with Jane and WebPT Invisible 72.5% 1.8

✅ From invisible to top-ranked in just 30 days.

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Google Search Impacts (From AI Referrals)

Many users who see OneChart recommended by ChatGPT go search it up, since links aren’t always provided.

Metric Previous 28 days Last 28 days (with Ceana) Change
Total Clicks 87 139 +59.8%
Total Impressions 6,470 12,500 +93.2%

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What OneChart Said

We were interested in having visibility on the AI platforms that are leading the future. And Ceana has been tremendous in helping us continue to boost, expand, and share the message of what we're accomplishing at OneChart to our target customers right when they are looking for it in the most primed opportunities.

Shreyas Suri, CEO and Co-Founder at OneChart